Customer Login 1-860-672-6098

Shipping & Return Policies

SHIPPING POLICIES

For large items, Michael Trapp, Inc. will obtain a shipping quote from the shipping company that best suits the particular delivery. If you wish to use your own shipper, a handling fee, for the preparation of the items will be added to your invoice. In the event the you go with the shipper recommended by Michael Trapp, Inc. all shipping and handling charges will be paid directly to Michael Trapp, Inc.

For any fragile items, Michael Trapp, Inc. charges a handling fee for the preparation of shipments.

All items displaying a green & purple coloured leaf will be shipped through Plycon, or Alternate Shipper. 

All items displaying a blue coloured leaf that will be shipped through Fed-ex have handling fees included in shipping price.

RETURN POLICY

In the event a return is necessary, please contact the office at
(860) 672-6098.

Pending the reason for the return, the customer shall be responsible for 50% of the total shipping expense. There is a 15% restocking fee for all returned items.


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